Case Studies

A sneak peek inside a career at AB Hotels

Thomas Garlich

Thomas is the General Manager at Sopwell House. He has been in the industry for 35 years, starting his career as a traditional Chef, working his way through all departments to establish an exceptional understanding of the industry. Thomas began working for AB Hotels in February 2017 and feels that people are the best thing about his role, with no two days the same, he enjoys making a guests stay that little bit extra special but also feels that staff as the internal guest as just as important and the external guests. As an ambitious character with a love of sports, something that most people don’t know about Thomas is that he is an Iron Man, completing the challenge last year. Thomas’s ambitions for Sopwell House include developing the hotel to not only be the top destination in Hertfordshire but also the country and with the exceptional 5 star spa development due to be completed and the amazing customer service provided throughout the hotel , this goal is within reach.

Kate M, TripAdvisor

Lovely room and fantastic staff - the restaurant food was fantastic and Lorenzo (I think that was his name) running the restaurant was a total credit to the hotel so friendly and helpful. The hotel couldn't do enough to help.

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