TESTIMONIALS

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Tales from previous guests

Testimonials

Lovely room and fantastic staff. The restaurant food was fantastic and Lorenzo running the restaurant was a total credit to the hotel - so friendly and helpful. The hotel couldn't do enough to help.

Kate M, TripAdvisor

We can totally recommend this hotel in London. It is near the Marble Arch station, so in a perfect location. The reservation was totally smooth and we booked a deluxe room. The staff during our stay were very friendly and obliging every time. We also had afternoon tea which was wonderful! Thank you!

TiReu, TripAdvisor

Sopwell House Brassiere was a gem of a find. The menu, food, and service were top notch. We cannot thank you enough for making our lady’s golden birthday dinner a night to remember.

Rex O, TripAdvisor

Friends who live in London had recommended The Arch, and what a great recommendation it was! I've since stayed at The Arch several times and can't imagine staying anywhere else when I visit London.

Randr8, TripAdvisor
  • Perfect Stay | The Arch London

    Jan 2018

    Saracunningham, TripAdvisor: I recently stayed in one of the best hotels London has to offer - The Arch London for two nights. I had researched so many options before my stay but The Arch ticked all of the boxes.

    Everything was perfect: the rooms were so quiet yet the hotel was so central in London. The rooms were very comfortable, my husband loved the fact that Sky was on the TV, and I really liked the complimentary soft drinks in the mini bar and the Nespreso machine - both nice touches!

    The Saturday evening we ate in the hotel restaurant - Hunter 486. I had quail for starters and venison for my main, my husband had crab for starters and the stone bass for his main, we both said it was the best meal we have ever had, so massive compliments to the chef! We had a few cocktails in the bar both nights and they went down a treat.

    We will definitely go back again for a stay and I will be recommending to my friends and family if they have a forthcoming trip to London.

    A massive thanks to the lovely team at the hotel for such a fab weekend!!

  • Fabulous Afternoon Tea | The Arch London

    Jan 2018

    Charlotte2710, TripAdvisor: Very impressed with the afternoon tea eaten at The Arch today. We arrived and were seated in a spacious booth for just the two of us. It had a voile curtain to pull around for privacy which was a lovely touch! The waitresses were so accommodating and kind and went out of their way to cater for my friend’s dairy intolerance and my fussiness!

    The chef prepared our sandwiches freshly and as a result of our deviation from the set menu we had a longer wait time. The waitress kindly offered us a glass of fizz on the house. 5* service and 5* food but for a very reasonable price.

  • Fantastic| Sopwell House

    May 2018

    Leon A, TripAdvisor:

    Really enjoyed our 1 night stay at Sopwell house .We only stayed in a superior room but it was very nice and clean .Spent most of the time enjoying the facilities at hand .The conservatory and gardens were lovely place to enjoy the beautiful weather ,gym was ok for a hotel gym and the spa was really nice even though there was a notice saying it will be closed in August as they are redeveloping this area it make it bigger .We only ate in the Brasserie and the food was ok ,nothing amazing but still quite nice .The cocktail bar area was a great place to relax with their comfy sofas and armchairs .
    The main thing which made our stay was the staff ,they were amazing !from our 1st interaction at reception through to when we left.It was the little things like the card and macaroons in our room on arrival and the head waiter asking my wife the morning after how her dinner was and remember exactly what we both had for dinner !i like stuff like that !
    Overall the staff go out there way to be super friendly and attentive and made our stay really really nice !
    Looking forward to the next visit

  • 2018 New Year's Eve Ball | Sopwell House

    Dec 2017

    MacZ, TripAdvisor: I don't normally write reviews, but the New Year's Eve event at Sopwell House was such a splendid night which far exceeded my expectations that I felt I needed to share my experience. The staff were so professional, friendly, and hospitable and they really made our stay special.

    The whole event was organised to perfection which is a testament to the management team as I couldn't find anything to fault. I have attended many 5 star hotel New Year's Eve events but none of them come close to the joyful atmosphere and quality of service at Sopwell House. I will definitely return and recommend this hotel to anyone who appreciates good service with a smile.

  • Great Place, Brilliant Treatment, Comfy Bed | Sopwell House

    Jan 2018

    KTq88, TripAdvisor: Second time at Sopwell House, this time in a bring a friend deal. Great value £199 for two people to stay in a lovely double room, very comfy bed, 50 minute treatment each, and use of the spa from 3pm on day of arrival.

    We went on Friday night, the hot stone massage was amazing. The pool was quiet and very relaxing. Staff at breakfast were friendly too. Will definitely be returning.

  • Perfect Stay | The Arch London

    Jan 2018

    Saracunningham, TripAdvisor: I recently stayed in one of the best hotels London has to offer - The Arch London for two nights. I had researched so many options before my stay but The Arch ticked all of the boxes.

    Everything was perfect: the rooms were so quiet yet the hotel was so central in London. The rooms were very comfortable, my husband loved the fact that Sky was on the TV, and I really liked the complimentary soft drinks in the mini bar and the Nespreso machine - both nice touches!

    The Saturday evening we ate in the hotel restaurant - Hunter 486. I had quail for starters and venison for my main, my husband had crab for starters and the stone bass for his main, we both said it was the best meal we have ever had, so massive compliments to the chef! We had a few cocktails in the bar both nights and they went down a treat.

    We will definitely go back again for a stay and I will be recommending to my friends and family if they have a forthcoming trip to London.

    A massive thanks to the lovely team at the hotel for such a fab weekend!!

  • Outstanding | The Arch London

    May 2018

    Randr8, TripAdvisor: Friends who live in London had recommended The Arch, and what a great recommendation that was! I've since stayed at The Arch several times and can't imagine staying anywhere else when I visit London. The Arch is very calm and quiet tho it is only minutes away from busy Oxford street. The staff is wonderful - they have the right balance of professionalism and friendliness, and really look after the guests well. And, it is good to see many familiar faces since my first visit in 2014. There are many good restaurants in the area but I also recommend the dining room. I had a wonderful stay at The Arch and look forward to visiting again!

     

The heart of the city

The Arch London

The Arch Hotel London is a luxury boutique hotel, which provides first class facilities and service and is located by Marble Arch in the heart of London.

Your country home from home

Sopwell House

Sopwell House is a chic country house hotel in St Albans with beautiful grounds and luxurious Country Club and Spa.